30-Day Money-Back Return Policy

Every item you purchase at Bear River Outfitters is 100% satisfaction guaranteed.

Returns
If for any reason you are dissatisfied with your purchase of any items listed in our web catalog, you may returned the item in new condition for a refund or exchange up to 30 days after receiving your merchandise.

Exceptions
Due to safety concerns we do not accept returns on first aid kits or water filters.

Returns and Exchanges Process

Please include a copy of your receipt, invoice or gift packing list, or if you no longer have one of these, a letter with the following information:
Name
Address
Phone number
E-mail address
When, (where and by whom the purchase was made)
Reason for the return
Purchase price of the item(s)
Please specify whether you would like an exchange, a repair, a refund or a bankcard credit.
Insure the package for your protection and return to:
(Via UPS):

Bear River Outfitters Returns.
3256 W. Cobblecrest Rd.
Deweyville UT 84309
(Via USPS):

Condition
All returned items must be in new condition. Please neatly fold tents and clothing. Be sure that no grass, dirt or pet hair is on the returned item. If items are returned unfolded or or with signs of household dirt, you will be charged a reasonable cleaning fee.

Reimbursement
When the returned merchandise arrives at Bear River Outfitters, your credit card will be credited for the merchandise charge. If you ship back an item that was shipped to you by a standard free-shipping method, you will receive a full refund for the entire purchase. Shipping charges are not reimbursed.

Refused shipments
If you order an item, then refuse it when delivery is attempted, the shipping cost will be deducted from your return credit. An item is considered "refused" when you do not open the box and the carrier returns the item to us at no cost to you.